Our normal business hours are Mon. – Fri. from 8:00 a.m. - 5:00 p.m. Saturday's 10 a.m. - 3 p.m. and 24 hour notice is requested for all errands.
Our service area includes Gwinnett County and Metro Atlanta for errands.
An initial client consultation, for 30 minutes, is free.
Retainer/Membership fees are non-refundable, to be paid promptly, and unused time will not be carried over.
Additional mileage charges of $0.4850/mile will apply to any job outside of a 15-mile radius, unless otherwise stated.
Late fees, at 3% interest, will begin to accrue 7 days after service has been completed.
A fee of $40 will be assessed on any and all returned checks and any.
All agreed upon fees owed to I Run You Play Inc. are to be paid before or at time of services rendered.
Client is responsible for all costs related to requests and payment is due before service will take place. These costs include items like dry cleaning, automobile repair, catering, and personal shopping items.
The following payment methods are currently accepted: checks, money orders, and payment through Pay Pal for the following credit cards: Discover, Master Card, or Visa.
All Corporate Clients will be placed on a billing cycle.
I Run You Play Inc. will not perform any work on Client's behalf that is illegal or puts it in unreasonable danger.
I Run You Play Inc. is a licensed business and is a subcontractor of the Client.
Client has no responsibility to withhold any taxes from or provide any benefits to I Run You Play Inc.
Subcontractors used to accomplish a project are not considered employees. I Run You Play Inc. will make every effort to contract with competent, honest, and trustworthy individuals.
Contacting an consultant/errand runner directly is a violation of their contract, will jeopardize their standing with I Run You Play Inc., and be considered a violation of your agreement and services may be discontinued.
The following surcharges will occur: $25 with 4 hours or less notice/holidays, $15 added to the bill for same day request, $10 per hour for after hours/weekends. These are in addition to regular charges.
Client will be charged a $5 fee for a separate trip to pick up or drop off a key/set of keys or payment.
Cancellation of services requires a 24 hour notice.
If no notice is given, all monies paid will be forfeited less $25. Notice can be given via telephone or e-mail.
I Run You Play Inc. will not at any time sell or exchange our client information to outside sources.
I Run You Play Inc. will not give out any information about our clients without their consent.
Vendors/Service Providers will be provided with only the information required to complete a specific task.
Discretion will be strictly adhered to by I Run You Play Inc. and all employees/IC.
I Run You Play Inc. will not be held liable for any damages that the third party incurs if a third party:
damages Client's items (i.e. dry cleaners, plumber damages wall while repairing leaky pipe, etc.).
is negligent, in any way, (i.e. food poisoning from lunch deliveries, lost pet from broken fence, etc.).
has access to Client's home while client is away, and I Run You Play Inc. is not there.
I Run You Play Inc. offers its clients a satisfaction guarantee on all services rendered.
If you are not satisfied with any of your services, I Run You Play Inc. will refund your service fee.